Click for UPDATE! updated hours April 15th

Posted

💥COVID-19 UPDATE AT BAH💥
 
In light of the rapidly changing COVID-19 pandemic and the recent Ontario State of Emergency, we are taking multiple precautions to minimize the risk to our clients, staff and community while still providing the necessary care for your pets. We understand that everyone is dealing with this difficult situation and many people are concerned about accessing medical care, medications and pet food.
 
Veterinary Clinics in Ontario are being advised at this time NOT to provide routine health care appointments, surgeries and to use their own judgement about what services they can safely provide. Our team at Buck Animal Hospital are dedicated to our patients and clients and will continue to help in every way we can.
 
We wanted to share how we will continue to serve you:
 
➡️Please do not hesitate to make an appointment if your pet is sick or has any issues that should not wait
➡️We are NOT scheduling any routine vaccination appointments or elective surgeries
➡️The front door is LOCKED. We are only allowing staff members into the clinic. A staff member will come and bring the pet into the clinic. We will make sure we discuss all details over the phone
➡️Please wait in the car until we can help you
➡️Payments can be made over the phone or we can bring the debit machine outside. We prefer no cash payments
➡️We are practicing strict disinfecting of all surfaces people must touch and we are wearing masks to protect each other in the event that we have been exposed
➡️We are asking any staff who are feeling sick or have flu like symptoms to remain home and self-isolate
 
➡️Please expect delays and interruptions in supplies, medication and food as this is out of our control
 
➡️Please only order what you need – there is no need to stock up
 
➡️Please order your food through the webstore for home delivery
(free shipping >$100) http://www.myvetstore.ca/buckanimalhospital
 
➡️Please call to order and pick up you pets flea/ tick and internal parasite control
 
Please do not hesitate to call if there is any way we can help you
 
Thank you for your patience as we continue to navigate through this difficult time. We apologize for any inconvenience. We are in this together and wish everyone good health and safety.
Dr. Laura Galbraith, Dr Linda Sommers and all the staff at Buck Animal Hospital🐾💟
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